Frequently Asked Questions (FAQ)

Effective date: 23 January 2026

What is AgroMath?

AgroMath is a wholesale agricultural marketplace connecting farmers, bulk buyers, and transporters so trade and logistics can happen with less friction and clearer coordination.

Who can use AgroMath?

AgroMath supports three roles: Farmers (sellers), Buyers (bulk purchasers), and Transporters (logistics providers).

How do I create an account?

Register with your phone number and complete OTP verification. This helps confirm access and reduce fraudulent activity.

What is OTP and why is it required?

OTP means One-Time Password. It is used strictly for account verification and login security. OTPs are transactional and user-initiated.

How do buyers place orders?

Buyers browse available listings, choose the required quantity, and submit an order request. The farmer confirms availability and fulfillment proceeds.

How do farmers receive and confirm orders?

Farmers receive order requests inside the app and can confirm or decline based on availability, pricing, and fulfillment capacity.

How is delivery handled?

Delivery is coordinated through transporters on the platform where available. The parties agree the logistics terms, timing, and costs during order coordination.

Can pickup/delivery locations be changed?

Where location changes are permitted, they should be agreed by both parties to prevent disputes. Use the app flow and keep communication consistent.

What happens if there is a dispute?

Disputes should be raised promptly with clear order references, evidence (photos where relevant), and a concise description of the issue. Support will review and guide next steps.

How do I contact support?

Email: info@agromath.com.ng
Phone: 08112812709 · WhatsApp
Location: Abuja, Nigeria