AgroMath is an agro-products marketplace that connects farmers, buyers, transporters and other participants
to trade agricultural products with delivery coordination and escrow-based transaction workflows.
This Privacy Policy explains how AgroMath collects, uses, stores, and shares information when you use our website and app.
1) Information We Collect
Phone number for authentication, account verification (OTP), and account recovery.
User role (e.g., farmer/seller, buyer, transporter) to enable the relevant marketplace features.
OTP verification events (timestamps, success/failure) for security and fraud prevention.
Marketplace activity such as product listings, cart items, orders, transport quotes, disputes, and support interactions.
Location data (optional) when you choose to share it for logistics, nearest filtering, pickup/delivery coordination, or tracking.
Device/usage data (basic technical logs such as IP address, browser type, and timestamps) for reliability and security.
2) How We Use Your Information
To create and secure accounts and prevent unauthorized access.
To enable marketplace transactions: listings, ordering, escrow workflows, quoting, and fulfillment coordination.
To provide order, delivery, and dispute status updates in-app and (where enabled) via SMS.
To improve performance, troubleshoot issues, and protect the platform from abuse and fraud.
To respond to support requests and operational inquiries.
3) Use of OTP
OTP messages are used solely for identity verification and account security (e.g., signup/login verification and password reset).
OTP codes expire after a short period and are not intended for marketing.
4) SMS Messaging Policy (DND Compliance)
AgroMath uses SMS for transactional and service-critical notifications only. Examples include:
OTP verification codes, order confirmations, pickup/delivery status updates, escrow/payment notifications, and dispute updates.
We do not send promotional or bulk marketing SMS to DND subscribers.
Users receive OTP messages only when they request them (e.g., clicking “Send OTP”). Other notifications are triggered by
user actions (placing an order, accepting a quote) or critical service events (delivery status changes, escrow release, disputes).
5) Sharing of Information
We share information only as needed to run the marketplace and fulfill transactions:
Between transaction parties (buyer, seller, transporter) to coordinate fulfillment (e.g., pickup/delivery details).
Service providers (e.g., SMS/communications providers like Termii, hosting providers) to deliver platform services.
Legal and compliance if required by law, regulation, or to protect users and the platform from fraud or harm.
6) Data Retention
We retain data only for as long as necessary to operate AgroMath, meet legal and compliance obligations,
resolve disputes, and enforce our Terms. We may retain certain logs for security and audit purposes.
7) Security
We use reasonable technical and organizational safeguards to protect information. However, no system is 100% secure.
Please protect your account credentials and do not share OTP codes with anyone.
8) Your Choices
You can choose whether to share optional location information for nearest filtering and logistics features.
You may request support assistance to update your profile information or manage account access.
9) Children’s Privacy
AgroMath is not intended for children. If you believe a child has provided personal data to AgroMath, contact us and we will take appropriate action.
10) Contact
For privacy-related questions or requests, contact:
Email:info@agromath.com.ng Location: Abuja, Nigeria